Offer agreement

(Public offer for the provision of services)

Market IT LLP
Legal address: Kazakhstan, Nur-Sultan city, Yesil district, Sarayshyk street, 7, apt. 109, postal code 010017
BIN: 220840051711
Mail: info@marketit.kz
Phone: +7 747 857-95-49

1. General provisions
1.1. This document (hereinafter referred to as the Offer) is an official offer of Weblance LLP (hereinafter referred to as the Contractor) to any capable person (hereinafter referred to as the Customer) to conclude a contract on the terms set out below.
1.2. Acceptance (acceptance) of the terms of the Offer is recognized as placing an Order on the website https://marketit.kz  or sending an application via contact forms, messengers, phone or mail.
1.3. The offer is valid indefinitely and may be changed by the Contractor at any time without special notice to the Customer. The new edition comes into force from the moment of publication.
1.4. Acceptance of the Offer means full and unconditional acceptance of all the terms of this Offer.

2. Basic concepts

• Site - is an Internet resource https://marketit.kz, owned by the Contractor.
• Customer - an individual or legal entity that has made an application for the Contractor's services.
• Services - website development, CRM integration, chatbot creation, SMM promotion, SEO, design, copywriting, video editing and other digital services described on the website.
• Order - a properly executed request of the Customer for the provision of Services.

3. Subject of the offer
3.1. The Contractor undertakes to provide the Customer with the services specified on the website, and the Customer undertakes to pay their cost in accordance with the terms of this Offer.
3.2. The specific list, scope, cost and terms of the Services provided are agreed by the parties in correspondence or through order confirmation.

4. Order registration and payment procedure
4.1. The customer makes an application on the website, by e-mail, phone or via messengers.
4.2. After clarifying the details and cost, the Customer confirms the order - this is an acceptance of the Offer.
4.3. Payment is made to the details of the Contractor in the amount and terms agreed by the parties.
4.4. The Contractor has the right to demand an advance payment (advance), unless otherwise agreed in writing.

5. Rights and obligations of the parties
The contractor is obliged to:

• To provide services within the agreed terms and in accordance with the requirements of the Customer.
• Inform the Customer about the progress of the work.
• Maintain the confidentiality of the Customer's information.

The Contractor has the right to:

• Involve third parties in the performance of their obligations.
• Unilaterally change the cost of services depending on the volume, complexity or urgency (with mandatory notification of the Customer before the start of work).
• Refuse to provide services if the Customer violates the terms of the Offer or payment.

The customer is obliged to:

• Provide the Contractor with complete and reliable information necessary to provide services.
• Pay for the services in full and on time.
• Accept the services provided and, if there are any comments, report them to the Contractor within 5 working days.

6. Responsibility of the parties
6.1. The parties are responsible for non-performance or improper performance of obligations under the contract in accordance with the legislation of the Republic of Kazakhstan.
6.2. The Contractor is not responsible for the inability to provide services for reasons beyond his control (technical failures, actions of third parties, force majeure).
6.3. The customer is responsible for the accuracy and timeliness of the data provided.

7. Privacy and data processing
7.1. All information and materials received by the Contractor from the Customer as part of the provision of services are considered confidential and shall not be disclosed without the written consent of the Customer, except as provided by law.
7.2. The Customer agrees to the Privacy Policy posted on the Contractor's website.

8. Force Majeure
8.1. The parties are exempt from liability for non-performance of obligations due to force majeure circumstances (force majeure), which could not be foreseen or prevented by reasonable measures.

9. Validity and termination of the contract
9.1. The offer is considered concluded from the moment of acceptance and is valid until the parties fully fulfill their obligations.
9.2. The Customer has the right to refuse services until the moment of their provision, having notified the Contractor in writing. In case of refusal after the start of work, the prepayment is not refundable.
9.3. The Contractor has the right to terminate the contract if the Customer violates the terms of the Offer and/or defaults on payment.

10. Other conditions
10.1. All disputes are resolved through negotiations, in case of failure to reach an agreement - in court at the place of registration of the Contractor.
10.2. The court's invalidation of certain provisions of the Offer does not entail the invalidity of the remaining provisions.
10.3. Questions and appeals can be sent by e-mail: info@marketit.kz